Quality and sustainability policy

 

Our commitment to quality

At Taiga, quality means more than meeting standards—it’s about designing responsibly, building sustainably, and improving continuously. Grounded in Nordic values and thoughtful design, our approach ensures every product supports healthier, more functional workspaces. This policy reflects our promise to uphold high standards, nurture strong partnerships, and shape a future rooted in responsibility.

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Quality and sustainability policy

At Taiga, quality and responsible practices are at the heart of everything we do. We are dedicated to creating high-performing workspaces that meet the exacting needs of our customers while upholding the core values of Nordic design—aesthetic simplicity, functionality, and long-lasting durability. We aim to provide solutions that solve practical challenges and enhance working environments with thoughtfully designed and enduring products. 

We are committed to fulfilling all applicable legal and regulatory requirements related to quality and environmental management. In line with the principles of ISO 9001 and ISO 14001, we strive for continuous improvement in all aspects of our work. This includes minimizing environmental impact through responsible sourcing, efficient use of resources, and careful consideration in every step of our operations. 

Our focus on partnerships and sustainable growth is guided by our strategy, which emphasizes building strong relationships and refining our products and services. Every piece of feedback from our customers and partners is an opportunity to learn and improve, ensuring we remain at the forefront of innovation and value creation. 

Our leadership is dedicated to providing the necessary resources, fostering a culture of quality and responsibility, and actively supporting the continuous improvement of our management systems. 

For us, quality is not just a standard but a shared responsibility and a promise that every Taiga product reflects our dedication to excellence, thoughtful design, and responsible practices. This commitment forms the foundation for building our partnerships and our future. 

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sustainable design

Our quality and environmental objectives

Product quality

To ensure high and consistent product quality, we follow ISO 9001 and 14001-aligned processes throughout our operations. Our approach includes careful selection and regular auditing of suppliers, strict in-process inspections, and thorough checks before delivery.

We also invest in continuous training for our employees to strengthen quality awareness and encourage a zero-defect mindset. Every customer feedback and complaint is treated as a chance to improve, supported by a systematic root cause analysis process that helps us learn and adapt.

Production waste reduction

We are committed to minimizing waste across our design and production processes. By applying Lean manufacturing principles, we streamline operations and avoid unnecessary resource use. Our product designs are optimized to reduce scrap and make better use of materials.

We also collaborate closely with our suppliers to source more sustainable and recyclable materials, and we are redesigning our packaging to reduce volume and improve recyclability. These efforts are embedded in our departmental goals to ensure long-term impact.

CO₂ Emissions reduction

Our climate strategy starts with measuring the carbon footprint of our products, covering everything from raw materials to logistics. We are building a 2024 emissions baseline to guide future reductions and integrating lifecycle assessments into product development to identify the biggest emission sources. This supports the creation of more sustainable designs with lower-carbon materials and better recyclability.

In addition, we are working with suppliers to track upstream emissions and introducing clear CO₂ data into product specifications to increase transparency.

"At Taiga, quality is the foundation of timeless design, ensuring our solutions endure daily use. We design and deliver with an uncompromising approach, guided by responsibility, nature-driven values, collaboration, and continuous improvement."

Jukka-Pekka Kovanen CEO, Taiga Concept
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taiga design story

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